Our Quality Policy

Our mission is to achieve world-class performance and standards in what we do in order to maintain the heritage of our distinguished brand name in the cement market. We pledge to provide the finest in quality and value-added personal care to our customers. We will extend and maintain our pre-eminent leadership in the market as we exceed requirements and fulfill needs and unexpressed wishes of all our customers.

We will implement a formal Quality Management System as the framework for setting quality objectives and targets and for managing operations and activities that can adversely impact on quality and service.

Our Quality Management System exist to demonstrate our genuine commitment to those we serve; to validate our product quality; and to assure all standards, both local and international, are met.

Management will demonstrate leadership in quality standards and shall encourage employee participation and support of our Quality Management System by supporting high-team spirit, empowerment and innovativeness while providing the necessary resources to accomplish the same. All employees will be appropriately trained to fulfill their functions competently, to optimize performance, to improve efficiency of the plant and processes, to understand how their roles relate to the quality system and contribute to the overall success of Caribbean Cement Company Limited.

Continual improvement will always be our path to becoming a Caribbean world-class company.

We will foster innovations in marketing, operations and technology to improve on quality and value.

We will make it a personal commitment to ensure complete customer satisfaction as we innovate and create opportunities to leverage competitively the "Carib Cement" brand.

_______________________

F.L.A Haynes, General Manager
Caribbean Cement Company Ltd
28, February 2003

A Committment to Quality

ISO 9001: 2000 Certified and Bureau of Standards Jamaica (BSJ) Plant Certification Mark

Carib Cement focuses its attention on Quality Assurance as one of the tenets of the organisation. The entire staff committs itself to ensuring that only products which met local and international standards leave its Rockfort Plant. It is important that each stage of the production process and management system be certified.

Testing and monitoring systems have been implemented to detect, identify and correct any breaches in the production process and management system. Staff are also sensitised in quality management and a team of auditors has been established and trained to maintain the integrity of the systems.

The Company is certified by the International Organisation for Standardisation and the BSJ. Both local and international registrar bodies have audited Carib Cement's systems for conformance to world standards regarding good manufacturing practices, quality management and quality assurance in all aspects of its operations.

Carib Cement's Laboratory Technicians hard at work ensuring high and consistent quality products